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Minimising Downtime: A Guide to Industrial Services

June 11, 2025
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Worksites across all industries operate under deadlines, and downtime is one of the greatest threats you can face to meeting them. Whether it’s caused by equipment failure, shortages of material or poor planning, unexpected downtime can lead to revenue loss, spoiled stock, production delays and unhappy customers. According to research, the total cost of downtime can reach up to $9,000 a minute for large organisations.

Of course, production has to stop sometime, and there’s a difference between planned and unplanned downtime. Planned downtime is when a business schedules a shutdown of its equipment or operations for the purpose of inspection, repair, upgrades or other maintenance. Companies schedule planned downtime for after business hours or during low-activity periods.

Unplanned downtime poses a significant risk due to its unpredictability. When your equipment or operations unexpectedly shut down, it negatively impacts productivity and often leads to unhappy customers. The costs of downtime are both tangible and intangible: profit loss and production delays, as well as workplace stress and a tarnished brand identity that can cause customers to go elsewhere for solutions.

Industrial services are designed to meet the needs and requirements of worksites, from safety standards to documentation requirements. These services are necessary in many industries, such as construction, manufacturing, engineering, and production, making their environments safer and more productive.

Industrial services can also help your business minimise downtime and reap the benefits that come with it. By offering early detection and ensuring compliance with regulations, industrial services can minimise the risk of unplanned downtime, throwing you off your routine.

SSTC is a Sydney-based leading provider of industrial services, trusted by some of Australia’s largest construction companies. Here’s our guide to how these services can minimise interruptions and unplanned downtime, and how to choose a service.

The Different Industrial Services

Industrial services are services that are provided to an organisation or worksite instead of an individual. The industrial services SSTC offers in Sydney include:

Plans and permits

In industries like construction and manufacturing, it’s important to meet safety standards and adhere to legal requirements. A Safe Work Method Statement (SWMS) is a document required for high-risk construction work that identifies the hazards involved in the work and the methods put in place to control them. For risky situations like working at heights or in confined spaces, you need risk assessments and the right permits.

CCTV Pipeline inspections

A CCTV pipeline inspection is a non-invasive method for investigating pipelines and drains for issues such as blockages and leaks. Advanced robotic technology and a camera specially designed for all conditions can give you a high-definition picture of the state of your pipes.

Confined space management

Confined spaces exist in various industries, and while accessing them is sometimes necessary, it’s frequently dangerous too. Having the proper setup, documentation, permit issuance, and emergency response team in place helps protect the safety of your staff.

Gas detection and monitoring

Hazardous gases pose one of the biggest threats when entering confined spaces. Gas detectors can pick up on even hard-to-detect gases like carbon monoxide, and having confined space standby officers on hand protects the safety of your workers.

Emergency response teams

Having an emergency response team on standby makes it easier to rapidly respond to emergencies and incidents like fires, chemical spills and other workplace accidents. In dangerous environments, you need emergency responders who are highly trained, excellent at analysing risks and capable of fast, effective action.

Non-destructive digging

Also known as hydro excavation, non-destructive digging uses water to break up soil and debris, and reduces the impact on the environment caused by traditional methods. It also reduces the risk of damage to underground utilities, which heavy machinery can harm with its force.

Plumbing

These services ensure an efficient water supply, adequate drainage, and proper waste management. They also include specialised solutions for high-pressure systems, chemical waste handling, and compliance with Australian safety and environmental standards.

How Industrial Services Minimise Downtime

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Industrial services help minimise downtime for businesses by enhancing safety protocols, detecting issues early, and maintaining equipment to high standards. They help businesses continuously monitor for toxic gases and other hazardous substances, ensuring compliance with regulations and improving workers’ confidence in safety standards. Here are some of the ways SSTC’s industrial services help reduce the occurrence of downtime:

Plans and permits

Plans and permits help organisations to prepare for and proactively manage disruptions. They assess projects for impact, encourage team communication and make it easier for the person conducting a business or undertaking (PCBU) to strategise for safety.

CCTV pipeline inspections

CCTV pipeline inspections identify faults early before they can cause the kind of interruptions that lead to unplanned downtime. Because they’re non-invasive, there’s no need to spend time digging up pipes. These inspections are targeted, allowing them to pinpoint exact problem areas and address issues before they become workflow interruptions.

Confined space management

Keeping confined spaces safe to enter leads to faster and more efficient work and helps prevent accidents that can lead to work stoppage and investigations.

Gas detection and monitoring

Gas detection equipment picks up on the presence of hazardous gases before they cause a situation that requires unplanned downtime, such as an emergency or machine damage. Not only does early gas detection help prevent time-consuming incidents like evacuations, it also helps you better meet safety standards, all of which helps prevent interruptions to your workflow from occurring.

Emergency response teams

Emergency response teams provide an on-site response to crisis situations, so you don’t have to wait for emergency services. These trained personnel can quickly address problems like leaks, spills, fires or rescue situations, minimising the spread of the danger and stopping it from escalating.

Non-destructive digging

Non-destructive digging is faster and more efficient than traditional methods, especially in congested areas. It’s a way to access buried utilities while reducing the risk of damage that can cause further downtime.

Plumbing

Efficient fault detection and system upgrades reduce the risk of unexpected breakdowns. By ensuring reliable water flow and waste management, these services help maintain smooth operations, preventing costly delays and keeping industrial facilities running at full capacity.

Industrial services are just one of the many ways you can reduce the time your people, your machines or your company itself spend out of operation. Just a few simple, cost-effective services can help you mitigate the high costs associated with downtime. Of course, it’s important to choose your service provider wisely.

Minimise Downtime with SSTC’s Industrial Services

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A safety-focused company with over 50 years of combined experience, SSTC provides industrial services tailored to meet the specific needs of each work site.

SSTC can provide comprehensive site-specific Safe Work Method Statements and risk assessments, as well as make it easier for you to procure any kind of permit you need. If something goes wrong despite your best efforts, having one of our emergency response teams on site will ensure a rock-solid emergency plan and the safety of your workers.

SSTC can supply everything you need to work in a confined space, including entry permits, risk assessments and rescue plans. We can also supply all the equipment you need to safely enter and exit a confined space, including harnesses, tripods, breathing apparatus and full arrest systems.

SSTC is a Sydney-based expert in industrial services and how they can improve the efficiency of your workplace, as well as a one-stop shop for plans, permits and documentation. Safety is our highest priority, and we ensure your project is as safe as possible from beginning to end.

To find out more, call 1300 007 782 or get a free quote from SSTC online. 

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